legit805 Account & Payment FAQ
Users opening accounts on legit805 have questions about how to register, which payments methods we accept, what football and tournament markets are listed, how KYC verification works, and what to do if a transaction does not complete. This FAQ page answers the most common questions we receive about account setup, deposits and withdrawals, game availability, and account security.
If your question is answered below, you do not need to contact support. However, if you need help with a specific transaction, account recovery, or a time-sensitive issue, our support team is available during business hours via live chat and email. For legal questions about jurisdiction restrictions, service availability, or our data-handling practices, please review our legal notice and privacy policy
We have organized this FAQ into four topic areas: account registration and security, payment processing, game categories and markets, and support access. Read the section most relevant to your question, and use the search or expand buttons within each accordion group to find your answer quickly.
- Account and registrationhow to open an account, KYC verification documents, data deletion requests, and password recovery
- Payments and transactionsdeposit and withdrawal methods via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet; processing windows and transaction failures
- Games and marketsfootball tournament coverage, live-dealer tables, slot games, esports markets, and welcome offers for new accounts
- Support and accesslive chat availability, contact methods, and when to review legal or privacy documents
We require two documents for KYC (Know Your Customer) verification. The first is a valid national ID: Indonesian KTP (national identity card), passport, or driving licence with your photograph and date of birth. The second is proof of address issued within the last three months: a utility bill (electricity, water, or gas), bank statement, government letter, or lease agreement showing your name and current residential address. Both documents must be clear, legible, and unobstructed. Upload colour photos or scans via our account settings. Our verification team will confirm receipt and completion within 4 business hours, after which your account may process deposits and withdrawals without restrictions.
To request deletion of your personal data, contact our support team via live chat or email and state your request clearly. We will ask for verification (your email and account username) to confirm your identity. Once verified, we will delete your personal information from our active systems within 30 days, except where we are required by law to retain records (such as transaction history for anti-money-laundering compliance). Your account balance will be handled according to our terms and conditionstypically transferred to your registered payment method or held securely pending your withdrawal instructions. Review our privacy policy for full details about data retention and deletion.
Payments and transactions
If a deposit or withdrawal transaction does not complete, first check your payment method to see if funds were deducted. If your e-wallet (OVO, e-wallet, mobile banking, or local payment) shows a deduction but your legit805 balance was not credited, contact our support team immediately with your transaction reference number or receipt. We will investigate with the payment processor and credit your account within 24–48 hours. If you initiated a bank transfer (online payment, e-wallet, mobile banking, or local payment) that did not arrive, verify that you entered the correct account number and that your bank has confirmation of the transfer—processing can take 1–2 hours. If funds were deducted but not credited after 2 hours, open a support ticket with your bank receipt and our team will trace the payment.
legit805 charges no fees on deposits or withdrawals. However, your payment provider (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) may charge a small transaction fee—typically 0–non-specific info depending on the method and amount. For example, some bank transfers carry a flat fee of our welcome offer–10,000 depending on the bank (mobile banking, local payment, online payment, or e-wallet). E-wallet providers sometimes apply fees for transfers to bank accounts. We do not add fees on top of these third-party charges. All fees are deducted by the payment provider before or after the transfer; we do not collect them. When you initiate a withdrawal, the amount shown in your request is the full amount we will send—no hidden legit805 charges apply.
Games and markets
legit805 covers the major football leagues and tournaments: Liga 1 Indonesia (year-round), Piala Indonesia, Piala AFF, AFC Champions League, Premier League, and World Cup qualification matches. We also offer markets on MotoGP, badminton tournaments, and esports competitions including Mobile Legends, Free Fire, and PUBG Mobile. During major tournaments such as Piala Asia or Champions League finals, we add extra market depth with live-score updates and in-match betting. Beyond football, we offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and virtual sports. Each category has its own section in the main platform menu. Log in to your account to browse the current full list of available markets and odds.
legit805 does not advertise a welcome bonus or promotional offer at this time. When you open an account, complete KYC verification, and make your first deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank transfer, your funds are available immediately for use on any game category (football, live-dealer, slots, esports). We focus on straightforward deposits and withdrawals without promotional conditions. From time to time, we may run limited-time promotions for specific events (such as Idul Fitri, Idul Adha, or major football tournaments like Piala AFF)—watch the promotions section of your account for details. Any promotion we offer will always be optional and clearly described before you participate.
Support and access
Our live chat support is available 24 hours a day, 7 days a week—including weekends and public holidays such as Idul Fitri and Imlek. Typical response time is under subject to verification during peak hours (8 a.m. to 11 p.m. local time) and subject to verification during off-peak hours. If live chat is offline due to technical issues, you may also email our support team at [email protected]; we respond to email within 24 hours. For account security issues (suspected compromise, unauthorized activity, or password reset), use live chat for immediate assistance. For general questions about deposits, withdrawals, or game availability, either channel is suitable. All support staff are trained on KYC, payment processing, and account security; they cannot provide legal or betting advice.